How It Works

Connect. Detect. Score. Queue.

Four steps from raw exception data in your systems to a ranked queue in your browser. No new hardware, no data migration.

Step 1

Connect your existing systems

Tenoro uses read-only API connections. No agents installed, no data copies, no ETL pipeline to maintain. Your source-of-truth stays where it is.

ERP
Purchase orders, inventory records, production exceptions
WMS
Inventory shortfalls, receipt discrepancies, pick exceptions
TMS
Shipment delays, carrier alerts, ETA variance data
OMS
Customer delivery commitments, order fulfillment status

Tenoro connects to the most common ERP, WMS, TMS, and OMS platforms used by mid-market and enterprise supply chain teams. If your platform is not on the standard integration list, contact us. We scope new integrations during onboarding.

Step 2

Detect cascade chains

A single exception rarely stays isolated. Tenoro traces each exception forward to find what else it puts at risk before it surfaces in your queue.

One delayed purchase order traced through an inventory shortfall to three at-risk customer deliveries. The cascade becomes a single ranked exception.

Step 3

Compute a priority score

Each exception receives a score from 0 to 100 based on weighted impact signals. The score is visible on every queue item so your team understands why something is at the top.

PO-48821 cascade: 3 delivery commitments at risk, earliest in 5 days
Score: 87
Customer commitment proximity
92
Downstream orders affected
80
Exception hold duration
74
Inventory buffer remaining
52
Step 4

A ranked queue your team actually uses

Your operations team opens one screen. The highest-priority exception is at the top with its score, cascade trace, and action context visible. No sorting, no filtering by system.

1
Open your queue

One browser tab. The queue refreshes automatically as Tenoro reads new exception data from your connected systems throughout the day.

2
Read the top item

Position 1 is the exception with the highest score. The cascade trace shows what downstream commitments are at risk and in how many days.

3
Act with full context

The exception detail shows source data, score breakdown, and linked orders. Your analyst has everything needed to act without cross-referencing three systems.

Ready to see the queue on your data?

Onboarding starts with one integration. Most teams have a working ranked queue within a week of connecting.